End the NCQA PCMH recognition burnout, rework, risk
Want to know how high-performing practices to earn and sustain PCMH? Get all the answers in this proven playbook.
PCMH is not a one-time achievement
This guide tackles the maintenance gap head-on with real-world strategies used by high-performing practices.
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A trusted NCQA liaison that works with physician practices, hospitals, insurance vendors and healthcare organizations nationwide.
What you'll gain
Access practical, repeatable strategies to keep PCMH relevant, accountable and audit-ready — without adding unnecessary burden to already stretched staff.
Reconnect staff to the “Why” Learn how to prevent PCMH from becoming a box-checking exercise by reinforcing intent, purpose and patient impact behind everyday workflows.
Stay ahead of changing standards
NCQA updates PCMH standards twice a year. This guide shows how to stay current without overwhelming your team.
Lock in accountability
Discover how to clearly define ownership using the 5 Ws (who, what, where, when and why), so nothing falls through the cracks.
Reduce audit risk
Get practical tips for keeping documentation defensible, up to date and audit-ready at all times.
I’m excited to offer you an exclusive sneak peek at my client-only NCQA Patient-Centered Medical Home (PCMH) playbook, a resource usually reserved for members of my National Committee for Quality Assurance network.
Mandi Diamond, PCMH CCE
Senior practice transformation advisor, DataGen
Bonus tools included
Playbook snapshot
A snapshot of an exclusive PCMH playbook you can adapt for your practice.
Sample worksheet
A PCMH workflow sustainability tracker worksheet to document ownership, frequency and location of every requirement.
Mock audit tips
Practical tips for running mock audits and embedding PCMH into job roles.
Earn and sustain NCQA PCMH recognition
Deliver exceptional patient-centered care
Hands-on practice transformation support to streamline annual reporting, strengthen workflows and improve patient-centered care.
